Case Study: a mid-sized U.S. city stops an Office 365 account takeover with Tyler Detect

Mid-sized U.S. City stops Office 365 account takeover in 6 months with Tyler Technologies

Tyler Technologies' client, a mid-sized U.S. city, faced the escalating threat of Office 365 account takeover, often a precursor to costly business email compromise scams. The city had deployed Tyler Detect, Tyler's managed threat detection service, for continuous network monitoring to identify suspicious activity that bypasses traditional perimeter defenses.

Tyler Detect's analyst identified a brute force attack on the network and, through persistent log analysis weeks later, discovered a compromised account evidenced by a legitimate user logging in from Nigeria. Tyler Technologies immediately notified the client, who was able to stop the attacker before any damage, data loss, or financial impact occurred.