Tyler Technologies
377 Case Studies
A Tyler Technologies Case Study
Richland County School District One in Columbia, South Carolina (23,800 students, 2,800 employees) faced mounting cyber threats to K–12 institutions—heightened by an FBI ransomware alert and a rapid shift to e-learning—while relying on a one‑person security team that lacked the bandwidth to monitor and respond to events in real time.
The district deployed Tyler Detect, a managed threat detection service with 24/7 third‑party analysts and Microsoft 365 integration, to add a real‑time layer of defense. The service improved operational responsiveness, helped identify and contain a keylogger Trojan on an endpoint, supported student data‑privacy compliance, and gave the district much greater confidence in preventing and mitigating incidents.
Ken Dixon
Network Security Manager