Tyler Technologies
377 Case Studies
A Tyler Technologies Case Study
Regional School District 14 (RSD 14) in Connecticut—serving Bethlehem and Woodbury—faced a classic public-sector IT challenge: three IT staff supporting over 2,000 students and faculty. Director of IT Phil Pagano prioritized security but lacked the time to review daily logs and hunt threats, leaving the district vulnerable despite limited resources.
RSD 14 adopted Tyler Detect, a 24/7 managed threat-detection and log-monitoring service that baselines normal activity, flags anomalies, and delivers detailed, personalized reports from a consistent analyst team. The service strengthened the district’s security posture, uncovered events other layers missed, enabled faster identification and response, and provided cost-effective security expertise without adding headcount.
Phil Pagano
Director of IT