Case Study: Laredo Police Department improves public safety and efficiency with Tyler Technologies cloud public safety solutions

Laredo Police Department cuts report generation from five days to two with Tyler Technologies

The Laredo Police Department faced challenges with an outdated, on-premise system nearing end-of-life, which hindered data tracking, analysis, and operational efficiency. With minimal IT staff, the agency also grappled with security concerns. To address this, they turned to Tyler Technologies for their Enterprise Public Safety and Enforcement Mobile solutions.

Tyler Technologies implemented a cloud-hosted solution, which streamlined the department's migration and workflows. The results were significant measurable improvements: report generation time dropped from five days to two, firearm-related incidents were reduced by 19% using targeted patrols guided by heat maps, and targeted traffic accidents decreased by 19.7%. The Tyler solution also enhanced security, ensured compliance, and provided reliable field access to critical information for officers.

Laredo Police Department (Laredo PD)