Case Study: Belton, Missouri reduces warrants by 33% and courtroom traffic by 23% with Tyler Technologies' Incode Notification

Growing Case Loads and Increased Warrants Burdening Court Resources and Budgets

Belton Municipal Court in Belton, Missouri, faced growing caseloads and shrinking resources, with Failure to Appear (FTA) notices creating significant labor, postage and enforcement costs — including time spent issuing notices, processing returned mail, investigating warrants and making arrests. Court administrators needed a way to reduce FTAs and the attendant burden on staff and taxpayers.

The court implemented Tyler Technologies’ Incode Notification, an integrated automated communication tool that calls defendants about unpaid citations, court dates and warrants. The system eliminated most printing and mailing, logged communications in case files, and produced reports to target problem areas. Within 60 days FTAs fell 8%; online payments increased (23% of defendants paid after notifications), courtroom traffic dropped 23% and warrants were reduced 33% year‑over‑year.

Belton, Missouri

Laura Ellis

Belton, Missouri