Case Study: Fresno Superior Court achieves unified, modern case management and $9M+ savings with Tyler Technologies' Odyssey solution

Fresno Superior Court Automates High-Volume Courtrooms

Fresno Superior Court (FSC) in Fresno County, California — serving roughly 1 million residents — faced operational and cost challenges from two disparate legacy case management systems: the state-controlled CCMS V2 for criminal/traffic and an archaic platform for civil, family, juvenile and probate matters. The court needed a single, modern system to regain local control of data, streamline workflows, improve reporting and reduce reliance on external timetables and support costs.

FSC implemented Tyler Technologies’ Odyssey suite (Case Manager, Clerk & Judge Editions, File & Serve, Portal, e‑filing and e‑citation interfaces), completing an 18‑month rollout nine months ahead of plan and under budget. The integrated solution produced more than $9M in five‑year savings, a 24‑month ROI, paperless e‑filing, automated high‑volume courtrooms and faster, more accurate reporting (DMV error rate <10%), while improving access for judges, staff and justice partners and spawning an internal “Odyssey Think Tank” to sustain continuous improvement.

Fresno Superior Court

Gary Hoff

Judge