Case Study: Franklin County Auditor Fiscal Division, Ohio improves public records access with Tyler Technologies Open Finance

Franklin County Auditor Fiscal Division boosts public records transparency with Tyler Open Finance and frees up staff time

The Franklin County Auditor Fiscal Division in Ohio faced a challenge in efficiently responding to public records requests for financial data. Their process was labor-intensive and involved manually creating reports, which used significant staff time. To meet constituent needs, they partnered with vendor Tyler Technologies to find a solution using Tyler's Open Finance.

Tyler Technologies implemented its Open Finance solution to create a user-friendly public website. This made financial data highly accessible and searchable, eliminating the need for many formal records requests. The solution greatly improved staff efficiency by freeing them from manual report generation, allowing them to focus on other priorities. It also increased transparency and received positive feedback from the community for providing easy access to public expenditure information.