Tyler Technologies
377 Case Studies
A Tyler Technologies Case Study
The Nevada Eighth Judicial District Court, Family Division, processed about 3,900 contested child custody cases a year and struggled with scheduling and backlogs: first mediation appointments often booked a month out and return hearings were pushed beyond 90 days instead of the desired 30–45 days.
After a three-judge pilot, the court implemented Tyler Technologies’ Modria online dispute resolution across 14 judges and 12 mediators, clearing the backlog and increasing daily mediation capacity. The ODR solution cut case resolution time by about 50%, shortened turnaround to the target 30–45 days, and improved public access and satisfaction by enabling mediation anytime, from anywhere.