Case Study: Fauquier County achieves streamlined, 70% less‑paper employee onboarding with Tyler Technologies' Enterprise ERP

Enhancing the Employee Onboarding Experience

Fauquier County Government and Public Schools in Virginia, serving about 2,000 employees across county and K–12 operations, faced an outdated, paper-heavy, in-person onboarding process that became untenable during the COVID‑19 pandemic. The HR team turned to Tyler’s Enterprise ERP tools to modernize onboarding, improve efficiencies, and maintain service continuity while minimizing in-person interactions.

Using Tyler’s Enterprise ERP (including Employee Self‑Service, task lists, and Content Manager), Fauquier County converted new‑hire and offboarding workflows to electronic task lists and digital document delivery. The change reduced paper usage by about 70%, empowered employees to access their own records and benefits, streamlined HR operations for more strategic work, and made electronic onboarding standard for all new hires.

Fauquier County

Mary Wyckoff

Assistant Director of Human Resources