Case Study: Diamond R-IV School District achieves near-100% substitute fill rate and streamlined absence management with Tyler Technologies' Absence & Substitute

Diamond R-IV School District - Customer Case Study

Diamond R-IV School District in Diamond, Missouri, serving about 790 students with 140 staff, was struggling with manual absence and substitute management. The district tracked vacancies on spreadsheets and relied on staff to call substitutes, which was time-consuming, error-prone and even disrupted payroll—prompting a need for a reliable, automated solution.

The district implemented Tyler Technologies’ Absence & Substitute—tightly integrated with their SISFin ERP—in under two months, with a seamless transition and staff training before the school year. The result: nearly 100% fill rates, a larger substitute pool, automated notifications (text, email, calls, push), reduced duplicate data entry, accurate payroll runs, and easier sharing of classroom materials, earning positive feedback from teachers, substitutes and administrators.

Diamond R-IV School District

David Smith

Bookkeeper