Case Study: DeKalb County Sheriff's Office achieves 50% faster inmate release processing with Tyler Technologies' Tyler Corrections

DeKalb County Sheriff’s Office - Customer Case Study

DeKalb County Jail Services Division in Decatur, Georgia — the Southeast’s largest adult detention center housing roughly 1,700–2,000 inmates and processing about 33,000 bookings a year — was hindered by a legacy, largely paper-based system that slowed intake and release workflows (5–8 hours), required storage of some 800 boxes of files, and prevented true integration with the county’s Superior Court, creating duplicate data entry and communication gaps.

The county implemented Tyler Corrections, integrated with the court’s Odyssey systems, digitized 27,000 warrants, and adopted paperless intake, document scanning, handheld inmate tracking, biometric verification, and a centralized call center. These changes cut inmate release processing time in half (to 2–4 hours), eliminated vast paper storage, improved information sharing and operational efficiency, and earned recognition from the Georgia Technology Authority.

DeKalb County Sheriff’s Office

LaMarion Green-Hughey

Director of Fiscal Management