Case Study: DeKalb County, Georgia enhances efficiency and security with Tyler Technologies Enterprise Justice SaaS

DeKalb County boosts security and efficiency with Tyler Technologies' SaaS migration

DeKalb County, Georgia faced a growing challenge as its on-premises justice information system became unstable and complex to manage, straining nearly decade-old infrastructure and increasing security risks. The county's Department of Innovation and Technology needed to enhance service delivery and security without interruption. They partnered with Tyler Technologies to transition their Enterprise Justice suite to a cloud-based SaaS model.

The solution implemented by Tyler Technologies involved a "lift and shift" migration of applications to the cloud, hosted by AWS, centralizing operations under one provider. This shift freed up valuable county resources, significantly enhanced data security to protect resident information, and improved operational efficiency. The successful transition earned DeKalb County a 2024 Tyler Excellence Award for Performance & Innovation.

DeKalb County, Georgia