Case Study: Whitfield County achieves faster, easier child support disbursements and 43% cost savings with Tyler Technologies' Court Funds

Court Funds Helps Custodial Parents Receive Child Support Money Faster and Easier

Whitfield County’s Clerk of Superior Court in Dalton, Georgia, was handling 600–800 monthly child support disbursements using paper checks, a slow, labor-intensive process that required printing, mailing, tracking lost checks, frequent follow-ups, and time-consuming bank reconciliations and escheatment work. Faced with growing volume and inefficiency, the Clerk’s office sought a more reliable, faster way to get funds to custodial parents.

The office implemented Tyler Technologies’ Court Funds electronic disbursement solution, replacing mailed checks with prepaid debit cards and automated uploads. The switch made payments immediate and traceable, eliminated lost-check hassles and extensive reconciliation (now one daily transaction instead of hundreds), improved service to families, and delivered about 43% annual cost savings.

Whitfield County

Barbara Bailey

Clerk of Court