Case Study: Story County achieves unified, efficient land records management with Tyler Technologies' Eagle Recorder

County Office Tackles Real Estate Records With a Single, Unified Solution

Story County Recorder’s Office in Nevada, Iowa — a five-person team serving a population of about 96,000 — faced operational strain from an aging, proprietary records system that didn’t integrate with other county offices. Bound by a contract until 2017, staff and taxpayers had to visit multiple offices and specific computers to search, index, or scan real estate records, creating wasted time and fragmented workflows.

In 2017 the office converted to Tyler’s Eagle Recorder, with tailored training and a smooth implementation. The unified, integrated solution lets multiple staff and departments view, search, scan, and edit records from any workstation, streamlines workflow by scanning documents earlier in the process, and eliminates third-party viewers. The result: faster public access, improved staff collaboration, ongoing feature updates with no relicensing fees, and a model other counties have begun to follow.

Story County

Stacie Herridge

Recorder