Tyler Technologies
377 Case Studies
A Tyler Technologies Case Study
Pierce County, Washington faced the urgent challenge of distributing and tracking $158 million in CARES Act funds within months while ensuring those dollars were effective and equitable. County leaders needed a way to capture and integrate disparate finance, health, emergency management, and economic development data to provide real-time visibility for executive and council decision‑making.
Using Tyler Technologies’ Socrata enterprise data platform, the county consolidated multiple datasets into a single, customizable dashboard that updates automatically and can be published publicly. The dashboard shortened reporting cycles, enabled weekly data-driven reallocations (for example targeting rising COVID cases among 20–29 year‑olds and shifting funds to PPE and testing), streamlined rental and business relief processes, and improved transparency—resulting in faster, more precise funding decisions and measurable operational changes.
Julie Demuth
Budget Manager