Case Study: Contra Costa County Office of Education streamlines COBRA billing with Tyler Technologies Enterprise ERP

Contra Costa County Office of Education saves 16 districts time and money with Tyler Technologies

The Contra Costa County Office of Education (CCCOE) faced challenges managing COBRA insurance billing for its 16 member school districts. Each district used different third-party software alongside Tyler Technologies' Enterprise ERP system, leading to duplicate data entry, inefficiencies, and reporting inconsistencies across the county.

Tyler Technologies' solution involved developing a new COBRA billing procedure using the General Billing and Accounts Receivable modules within Enterprise ERP. After a successful pilot, Tyler and CCCOE rolled out the streamlined process to all districts. The results included significant time and cost savings by eliminating third-party software fees and duplicate data entry. Tyler's solution provided centralized data, flexible reporting, and greatly reduced administrative complexity for users.

Contra Costa County Office of Education