Case Study: Columbus City Schools eliminates 90 siloed applications and streamlines HR, finance, and purchasing with Tyler Technologies' Munis ERP

Connected ERP solution helps school district eliminate 90 siloed applications

Columbus City Schools in Ohio, a district of more than 48,000 students and 9,000 staff, faced major operational friction from dozens of siloed systems and paper-based workflows. Manual data entry, approvals that could take up to 45 days, unsecured HR files on aging hardware, and scattered documents made transactions slow, error-prone, and risky.

The district implemented Tyler’s Munis ERP and Tyler Content Manager to consolidate finance, HR, and purchasing, automate cross‑departmental workflows, and tighten document security and permissions. The solution eliminated about 90 standalone systems, reduced paper handling, sped up access to information via employee and vendor portals, and improved customer service response times—freeing CCS to expand digitization into onboarding, recruiting, e‑signatures, and evaluations.

Columbus City Schools

Shawntel Lewis-Smith

IT Business Solutions & E-Rate Manager