Case Study: Commonwealth of Virginia improves opioid crisis data-sharing with Tyler Technologies

Commonwealth of Virginia builds trusted data-sharing in 11 months with Tyler Technologies

The Commonwealth of Virginia faced a significant challenge in combating the opioid crisis due to ineffective, ad hoc data-sharing agreements. Siloed data across disparate agencies and jurisdictions prevented a holistic, data-driven strategy, leaving the state in a reactive position. To address this, Virginia partnered with vendor Tyler Technologies to implement its Enterprise Data Platform, facilitated by Qlarion.

The solution implemented by Tyler Technologies provided a secure, governed platform for internal data-sharing and self-service analytics. This fostered a cultural shift towards collaboration, building trust among agencies and enabling front-line workers to gain new insights. The results included improved inter-agency collaboration and the establishment of a formal data governance practice, positioning Virginia to proactively address not only the opioid crisis but also other cross-agency issues like homelessness and workforce development.

Commonwealth of Virginia