Case Study: City of Marco Island achieves real-time inspection efficiency with Tyler Technologies mobile apps

City of Marco Island reduces paper and field travel with Tyler Technologies

The City of Marco Island faced challenges with heavy reliance on paperwork, inefficient communications between field inspectors and the back office, and limited efficiency while inspectors were in the field. To address these issues, the city partnered with Tyler Technologies and implemented its Enterprise Permitting & Licensing solution, along with the Inspection Mobile and Code Enforcement mobile applications.

The mobile solution from Tyler Technologies provided inspectors with real-time workflow control, digital document access, and instant communication from the field. This resulted in reduced paperwork, fewer calls and trips to the office, and increased productivity. Inspectors gained significant freedom and efficiency, allowing the small staff to provide enhanced customer service.

City of Marco Island