Case Study: City of Henderson achieves faster permitting and inspections with Tyler Technologies

City of Henderson saves $250,000+ annually with Tyler Technologies

The City of Henderson, a fast-growing municipality in Nevada, faced a challenge in managing increased development and citizen demands due to its booming population and new corporate partnerships. Their outdated, paper-based permitting and land management software could not keep up with the need for efficient, transparent, and electronic processes. To address this, Henderson turned to Tyler Technologies and implemented their Enterprise Permitting & Licensing solution.

Tyler's solution, including the Civic Access online portal and mobile inspection capabilities, transformed Henderson's operations. The implementation emphasized thorough training and communication for both staff and citizens. The results were significant, with the city saving over $250,000 annually from mobile inspections, achieving a 36% increase in online permitting applications, and reducing citizen wait times for inspections by 24 hours. Tyler's technology enabled Henderson to handle increased workloads without adding staff, streamlining processes for a more efficient and data-driven future.

City of Henderson