Case Study: City of Chattanooga improves public safety equity with Tyler Technologies

City of Chattanooga cuts dashboard build time to 40 hours with Tyler Technologies

The City of Chattanooga, Tennessee, sought to address systemic inequities and racial disparities in its policing and public safety outcomes. To support this data-driven reform effort, the city required a way to centralize and analyze public safety data. The city chose to use Tyler Technologies' enterprise data platform to power this initiative.

Tyler Technologies' solution enabled Chattanooga to create a centralized dashboard that analyzes and visualizes key public safety datasets, including arrests and use-of-force incidents. This provided the city's leadership with critical insights to establish a baseline for equity, inform new community response strategies, and improve transparency. The platform facilitated the public sharing of data while protecting privacy, building greater accountability and trust between the police department and the community.

City of Chattanooga, Tennessee