Case Study: City of Carrollton achieves near-paperless, integrated court operations with Tyler Technologies' Incode solution

City of Carrollton - Customer Case Study

The City of Carrollton Municipal Court in Texas faced a backlog of cases and an inefficient, paper-heavy workflow that left departments siloed and underutilized existing technology. Court leadership needed to “do more with less” by improving accuracy, speed and interdepartmental integration without increasing costs.

Carrollton implemented Tyler Technologies’ Incode municipal court suite as the foundation for a nearly paperless, fully integrated system—combining ImageNow document imaging, electronic judge signatures, CourtNotify, Brazos automated ticket writers and ALPR integration. The result was faster access to files, significant paper- and labor-cost savings, 99% of citations auto-imported, hundreds of warrants cleared, and recognition as one of the most technologically advanced municipal courts in Texas.

City of Carrollton

Deryl Corley

Court Administrator, Municipal Court, City of Carrollton