Case Study: City of Mobile, Alabama achieves 98% reduction in police paperwork and safer, more efficient policing with Tyler Technologies' Incode solutions

Building a Safer City Through Efficient, Integrated Technology

The City of Mobile, Alabama sought to become safer and more efficient by modernizing its public safety and court operations. The Mobile Police Department faced heavy paper-based processes, slow warrant clearing that risked accidental rearrests and officer safety, and a need for better integration between courts and public safety systems.

Mobile implemented Tyler Technologies’ Incode suite—Incode Public Safety, Incode Court, Tyler Content Manager and related modules—to eliminate manual data entry and link officers, dispatch, courts and the jail. The integrated solution cut police paperwork by 98%, sped warrant processing to reduce rearrests and officer risk, shortened citizen wait times for payments and court handling, and generated annual savings of at least $510,136.

City of Mobile, Alabama

Sue Farni

Executive Director of Information Technology