Tyler Technologies
377 Case Studies
A Tyler Technologies Case Study
Brazoria County Clerk’s Office in Angleton, Texas, a 16-person county government team serving a population of 330,242, struggled with slow, paper-driven processes that frustrated staff and constituents. Finding records required searching index books or multiple offices, handwriting was hard to interpret, financial entries were duplicated, and routine tasks like posting notices and month-end close were time-consuming—leading to long waits and inefficiency.
By implementing Tyler’s Eagle recording software (integrated with Odyssey and other systems) the office digitized records, automated batching and indexing, enabled online public access, and streamlined financial exports. The result: searches and requests are handled electronically, transparency and inter-office sharing improved, month-end close dropped from a week to a few hours, staff save 30–45 minutes per person per day, and the office now produces customizable reports with far less manual work.
Joyce Hudman
Brazoria County, Texas