Case Study: Brazoria County saves time and improves public access with Tyler Technologies

Brazoria County cuts month-end close from a week to hours with Tyler Technologies

Brazoria County, a government entity in Texas, faced significant challenges in managing its public records and serving its constituents efficiently. The county clerk's office struggled with time-consuming manual processes, including physical document retrieval, deciphering handwritten forms, and redundant data entry, which created long wait times for the public. To address these issues, they turned to vendor Tyler Technologies and implemented its Enterprise Records Management software.

The solution from Tyler Technologies digitized records and streamlined workflows, allowing for online public access and electronic requests. This eliminated physical commutes for documents and automated financial processing. The results were substantial, including reducing month-end procedures from a week to just a few hours and saving 30-45 minutes of bookkeeping time per staff member daily. The vendor's implementation greatly increased efficiency and public access to information.

Brazoria County