Case Study: BC Assessment reduces reassessment costs with Tyler Technologies' Tyler Verify

BC Assessment cuts reassessment costs 35% with Tyler Technologies

BC Assessment, the provincial property assessment authority for British Columbia, faced the challenge of maintaining accurate and uniform annual assessments amid rapid housing growth, all while operating with static staffing levels. They needed to improve efficiency and reduce the cost of data collection. Partnering with Tyler Technologies and utilizing its Tyler Verify service, they launched a Desktop Review pilot project to move from physical site visits to desktop-based appraisals.

Tyler Technologies implemented a solution providing street-front imagery capture, sketch authoring, and data integration into BC Assessment's CAMA system. This enabled assessors to review properties from their desktops. The results were significant, including a 35% cost savings compared to conventional methods and reducing the time per property reassessment from 27.4 to 8.86 minutes. Tyler Technologies helped BC Assessment achieve a standardized reassessment cycle, ensuring all properties are updated uniformly and capturing non-market changes like home improvements.

BC Assessment