Case Study: City of Sunrise achieves 24/7 proactive threat detection and reduced cyber risk with Tyler Technologies' Tyler Detect

A Proactive Stance Against Cyberattacks

The City of Sunrise, Florida — a major tourist destination serving over a million visitors annually — faced heightened ransomware risk and needed to strengthen its multi-layered cybersecurity posture. IT Director Laurie Gagner sought proactive detection and broader visibility across the city’s network to keep systems and data off cybercriminals’ radars.

Sunrise implemented Tyler Detect, a 24/7 managed log‑monitoring and threat‑hunting service with human analysts. The service quickly identified and helped contain a brute‑force attack on the city mail server, provided daily reports and portal visibility across the entire network (not just ERP), and enabled the team to harden vulnerable areas—delivering faster response, improved infrastructure insight, and greater peace of mind.

City of Sunrise

Laurie Gagner

information technology director