Case Study: Clovis Police Department achieves 40 case closures by connecting data with Tyler Technologies

40 Cases Closed Through Connecting Data

Tyler Technologies’ New World public safety software helped the Clovis Police Department in California’s Central Valley respond to a sudden spike in vehicle burglaries. Clovis — a community that typically has low crime rates but borders higher-crime Fresno — saw dozens of break-ins in spring 2017 with a consistent modus operandi. Officers and crime analysts needed to connect disparate reports (items stolen, times, locations, camera footage and vehicle descriptions) across cases to determine whether a serial burglar was responsible.

By entering and linking case details in the New World system, analysts identified patterns that pointed to a single suspect and vehicle. Surveillance footage and a subsequent traffic stop led to the suspect’s arrest and the recovery of stolen property; the investigation closed 40 cases. The project demonstrated faster case linkages, improved operations for officers and analysts, and more efficient crime-solving.

Clovis Police Department

Jim Munro

Sergeant