Case Study: XGen Pharmaceuticals DJB streamlines artwork approvals with Twona AMS

XGen Pharmaceuticals DJB - Customer Case Study

XGen Pharmaceuticals DJB, a family and woman-owned generic drug manufacturer, faced significant challenges in managing its complex artwork and labeling approval process. Their previous system, which relied on local machines, led to frequent version confusion and mismanagement, creating a quality risk for materials going to market. To resolve this, they turned to the vendor Twona and implemented their AMS artwork management system.

Twona provided a structured solution through its AMS platform, which brought clarity and traceability to the multi-step approval process involving internal teams and the FDA. This eliminated version confusion and allowed employees to track progress from anywhere. The results were vastly improved process control and communication. A customer success manager from Twona ensured a smooth onboarding and continuous support. XGen now considers Twona essential to their daily operations and work results.

XGen Pharmaceuticals DJB

Anthony Montanarella

Senior Graphic Designer