Case Study: Exxon achieves customized SNA connectivity training with TwoConnect

Exxon improves IT operations with TwoConnect’s customized SNA Connectivity training

Exxon, a prominent player in the energy and petrochemical industry, needed to train its IT support staff on complex SNA Connectivity. The company faced challenges including generic off-the-shelf training that did not match its unique environment, a diverse group of trainees, and a limited budget and timeframe. Exxon sought a high-value, customized solution from TwoConnect to maximize its investment in time and travel.

TwoConnect implemented a customized on-site training solution based on Microsoft’s courseware. The program included interactive labs and value-add integration consultation, allowing staff to apply their learning in a supervised environment. This resulted in a strong return on investment, immediate practical application that increased productivity, and a smoother running IT environment as real-time issues were resolved during training.

Exxon