Case Study: Exxon achieves smoother IT operations with TwoConnect's customized SNA connectivity training

Exxon - Customer Case Study

ExxonMobil turned to TwoConnect for help training IT support staff on the complex topic of SNA Connectivity. Exxon needed a solution that went beyond generic off-the-shelf training, because its environment had unique requirements, its staff had diverse skill levels, and the team had limited budget and time for travel-based training.

TwoConnect delivered a fully customized on-site training program based on Microsoft courseware and tailored to Exxon’s specific needs. The training included interactive hands-on labs and value-add integration consultation, helping employees apply what they learned in real time and resolve connectivity issues during the sessions. The result was a strong return on investment, improved productivity and IT operations, and a smoother-running IT environment.

Exxon