Case Study: eCampus restores BizTalk reliability with TwoConnect support

eCampus - Customer Case Study

eCampus, led by its Director of Internet Services, was facing a critical failure in an outdated Microsoft BizTalk 2004 process running on an old Windows Server 2003 system. The team had been struggling with a legacy integration workflow that had been neglected for years, and when it started crashing, their usual troubleshooting steps and attempted migration plans were unsuccessful.

TwoConnect responded quickly, first through a prompt call back and then by having BizTalk engineer John Stephens remote in to diagnose the issue. TwoConnect identified the cause, restored the process using scripts and backend fixes, and also guided eCampus through recommended cleanup tasks and SQL maintenance. The result was a fast resolution, high confidence in the repair, and strong praise for TwoConnect’s professionalism, responsiveness, and expertise.

eCampus