Case Study: Cisco Systems improves UPS delivery speed and accuracy with TwoConnect

Cisco Systems improves delivery speed and reduces maintenance costs with TwoConnect

Cisco Systems, a leading global networking and communications company, sought to improve the speed and accuracy of its UPS-based delivery system. Their challenge was to automate the entire order lifecycle, create detailed reports, and ensure their IT staff were self-sufficient. TwoConnect was engaged to develop a solution to meet these goals and provide a detailed implementation plan.

TwoConnect implemented an automated solution that streamlined the entire order lifecycle process, including orders, shipments, and receipt of goods. The solution provided detailed business reports and included a custom training program for knowledge transfer. As a result, Cisco achieved greatly improved efficiency, increased productivity and profits, and reduced maintenance costs. The TwoConnect solution also streamlined the executive approval cycle.

Cisco Systems