Case Study: Cisco Systems achieves streamlined order lifecycle automation with TwoConnect

Cisco Systems - Customer Case Study

Cisco Systems worked with TwoConnect to improve the speed and accuracy of its UPS-based delivery system. Cisco needed to automate the full orders lifecycle, generate reports for dispatch and management, train Logistics IT staff to be self-sufficient, and provide a clear implementation plan with strong project transparency.

TwoConnect implemented automation across the entire orders lifecycle, including orders, updates, cancellations, shipments, and receipt of goods, along with reporting, custom training, and detailed documentation. The result was improved efficiency, higher productivity and profits, reduced maintenance costs, better business decision-making, and a more streamlined executive approval process.

Cisco Systems