Case Study: Charlotte-Mecklenburg Police Department improves mission-critical data access with TwoConnect’s mainframe integration solution

Charlotte-Mecklenburg Police Department streamlines field access for 2,100 staff with TwoConnect

TwoConnect worked with the Charlotte-Mecklenburg Police Department to address a mainframe integration challenge that limited officers’ access to mission-critical data. CMPD needed a better connectivity solution because staff had to travel to shared terminal sites, access was difficult, and the system had to stay functional even if a failure occurred.

TwoConnect designed a mainframe integration solution that created a balanced, stable information platform and let police officers access critical information from anywhere in the field or from their cars. The result was improved access to law-enforcement data, automated business processes, integrated legacy systems, reduced human error, more consistent user experience, and streamlined operations with a higher quality of service.

Charlotte-Mecklenburg Police Department