Case Study: Manifest.eco speeds up returns processing and boosts margins with Two Boxes

Manifest.eco speeds returns processing 300% and doubles profit margins with Two Boxes

Manifest.eco, a sustainable 3PL provider, faced a challenge scaling its returns process as it expanded into new industries. Their existing WMS was slow and lacked native connections to RMA providers, forcing the team to log into each brand's account individually. This inefficient process made it difficult to accurately bill for returns and was not scalable with their growth, prompting a search for a new solution from Two Boxes.

By implementing the Two Boxes platform, Manifest.eco unified its entire returns management process. The solution automated integrations with major RMA providers and digitized client-specific checklists, ensuring consistent and accurate processing. This provided the data needed for highly precise billing. As a result, Two Boxes helped Manifest.eco achieve a 300% increase in returns processing speed and a 100% increase in profit margins on reverse logistics.

Manifest.eco