Case Study: GoBolt achieves a 95% restock rate and 15% higher returns revenue with Two Boxes

How GoBolt achieved a 95% restock rate and increased revenue with Two Boxes

GoBolt, a tech-enabled third-party logistics (3PL) provider, faced significant challenges with its inefficient returns processing. The company sought to turn this problem into a value-added service for its brand partners but was hindered by the high cost of internal tool development, slow team training, an inability to track labor, and the risk of fraudulent returns. They partnered with Two Boxes, a returns processing software, to overcome these obstacles.

By implementing Two Boxes, GoBolt integrated the software with its warehouse management system and used its digital workflows to standardize procedures. This solution enabled efficient staff training, detailed tracking of value-added services, and faster fraud detection. As a result, GoBolt achieved a 95% restock rate, increased its returns revenue by 15%, and now tracks 100% of line-item returns data, making returns processing a core part of its sales offering.

GoBolt

Jarrett Stewart

SVP Commercial