Case Study: Flowspace cuts returns processing time by 50% with Two Boxes

How Flowspace cut total time spent processing returns by 50% with Two Boxes

Flowspace, a full-service fulfillment solution for merchants, needed to partner with a vendor to improve their inefficient and manual returns and reverse fulfillment processes. Their existing system required manual tracking of each return, which limited visibility, hindered productivity, and increased the chance of human error. This challenge led them to Two Boxes for an automated solution.

By implementing the Two Boxes returns solution, Flowspace transformed its operations. The platform provided essential data and analytics, enabling faster processing, tailored quality control checks, and real-time monitoring for inefficiencies. As a result, Flowspace cut the total time spent processing returns by 50% and signed three new customers thanks to the robust solution from Two Boxes.

Flowspace

Liam Jennis

Director of Operations