Case Study: GoBolt achieves a 95% restock rate and 15% more returns revenue with Two Boxes

GoBolt increases returns revenue by 15% with Two Boxes

GoBolt, a tech-enabled 3PL provider, faced an inefficient returns process that prevented it from offering a scalable and lucrative value-added service to its partner brands. Their challenges included high engineering costs for internal tools, slow team training, an inability to track labor, and the risk of refunding fraudulent returns. To solve this, they partnered with Two Boxes for its returns processing software.

Two Boxes provided a solution with native integrations, digitized SOPs for training, and detailed tracking of value-added services. This enabled GoBolt to process returns faster and more accurately. As a result of implementing Two Boxes, GoBolt achieved a 95% restock rate, increased its returns revenue by 15%, and gained 100% tracking of line-item returns data.

GoBolt