Case Study: Vivino strengthens Salesforce scalability and security with Twistellar Managed Services

Vivino optimizes Salesforce for 65 million users with Twistellar

Vivino, the world's largest wine marketplace with over 65 million users, faced significant challenges with its Salesforce implementation. Despite using Salesforce Sales Cloud and Service Cloud, the company struggled with a flawed architecture that could not support its growth and scaling efforts. Vivino enlisted the help of Twistellar to conduct a Salesforce audit and provide managed services to discover these structural deficiencies and technical limitations.

Twistellar evaluated Vivino's Salesforce architecture and provided expert consultancy and optimization services. The solution included restructuring the platform, fortifying security, optimizing workflows, and enhancing internal dynamics. As a result of Twistellar's work, Vivino's Salesforce experience was transformed, achieving a robust foundation for future scalability, improved operational efficiency, and a more cohesive work environment.

Vivino