Case Study: FS-Curtis improves Salesforce performance and business flows with Twistellar

FS-Curtis completes a 120-page Salesforce health check with Twistellar

FS-Curtis, a large manufacturer of compressed air systems, faced performance and scalability issues with its long-standing Salesforce implementation. The system had problems with email processing, an outdated interface for Partner Communities, and a lack of unified automations, which hindered its use for sales, marketing, and operations. The company engaged Twistellar to conduct a technical audit and optimization of its Salesforce org.

Twistellar performed a health check and then executed a series of prioritized projects. These included migrating users to the Lightning Experience, implementing Cases for customer service to replace a disjointed email system, and integrating CPQ with the ERP for order management. As a result, Twistellar helped FS-Curtis centralize asset management, unify its automations, and significantly improve the system's structure and usability for the entire company, leading to a more scalable and sustainable Salesforce platform.

FS-Curtis