Case Study: SANA Hotels transforms legacy training into AI-powered learning with Twistag

SANA Hotels turns 100s of training documents into 3 learning formats with Twistag

Twistag built an AI training platform for SANA Hotels, which faced a challenge in scaling its small, hands-on training team. The hotel group's trainers were constantly flying between properties to deliver the same PowerPoint presentations in person, a model that became unsustainable with growth. This process was inconsistent, offered no tracking, and their large library of legacy documents was unusable for mobile, self-paced learning.

The solution implemented by Twistag was a serverless AWS platform powered by Amazon Bedrock and Anthropic Claude. It automatically converts a single upload of a PowerPoint or Word document into three formats: interactive text courses, AI avatar-led videos, and personalized learning paths. This allowed SANA Hotels to instantly distribute consistent training across all properties, track comprehension for the first time, and handle multiple languages automatically. The platform is built to absorb a projected 20% workforce growth without needing to add additional training staff.

SANA Hotels