Case Study: TechSolutions strengthens security and improves customer experience with Twingate

TechSolutions deploys Twingate in 90 minutes to eliminate open ports

TechSolutions, a managed services provider, faced challenges with traditional VPNs, including significant security risks from open inbound ports and poor usability that generated numerous customer support tickets. They sought a more secure and user-friendly remote access solution and turned to Twingate's Zero Trust Network Access (ZTNA) service after another vendor failed to meet their needs.

By implementing Twingate, TechSolutions eliminated open ports, drastically reducing their cyberattack surface and improving security. The solution also greatly enhanced the customer experience by simplifying authentication through Azure AD integration, leading to far fewer support tickets. Twingate's subsequent launch of an MSP portal provided TechSolutions with centralized management for all their customer networks, further streamlining their operations.

TechSolutions