Case Study: Criteria Achieves Faster Onboarding and Stronger Compliance with Twingate

Criteria Uses Twingate ZTNA to Empower Growth

Criteria, a SaaS company that helps organizations make objective, evidence-based talent decisions, moved to a fully remote workforce spread across multiple regions. As their team grew, Criteria struggled with a brittle legacy VPN setup tied to on-premises firewalls, making onboarding and offboarding slow, access management cumbersome, and remote access a single point of failure. Criteria turned to Twingate’s Zero Trust Network Access (ZTNA) solution to modernize secure access to critical resources.

With Twingate, Criteria replaced VPN access with direct, encrypted connections and centralized, role-based access controls through SSO. The results were significant: onboarding time dropped by 83%, access-related support tickets fell by 95%, and offboarding became nearly instant. Twingate also helped Criteria strengthen compliance reporting, simplify audits, and better meet customer security expectations.

Criteria

Mark Calle

Information Technology Manager