Case Study: ConsumerAffairs achieves easier, more secure remote access with Twingate

ConsumerAffairs Thrilled With Twingate’s VPN Replacement Solution

ConsumerAffairs, an online marketplace helping consumers make major purchasing decisions, was struggling with a cumbersome OpenVPN remote access setup across eight environments. The security and TechOps teams had to manage multiple VPN accounts and two-factor authentication workflows, creating support headaches and frustration for users and administrators alike. They turned to Twingate’s VPN replacement solution to simplify secure remote access.

With Twingate, ConsumerAffairs centralized access management, reduced user and admin complexity, and improved security with role-based access controls and device posture checks. Twingate cut TechOps’ VPN-related workload from two to three tickets per month to practically zero and saved the team more than 190 hours, while users appreciated no longer needing to juggle multiple VPN credentials and 2FA codes.

ConsumerAffairs

Diana Teoh

Director of Information Security