Case Study: TTAG Systems achieves personalized mobile coupon campaigns and 1:1 customer engagement with Twilio

TTAG Systems Brings Customers’ Ideas To Life With Twilio

TTAG Systems helps businesses turn communication ideas into working products when those companies lack the technical expertise to build them. Faced with customers who know the technology they want but not how to use it, TTAG selects Twilio as its primary tool to deliver mobile-first campaigns, surveys, and trackable promotions.

Using Twilio SMS/MMS, TTAG built solutions like mobile coupons with custom QR and variable codes, citywide SMS campaigns, and in-store SMS surveys that let customers opt in via shortcode. The result: one-to-one, unique coupon delivery and reliable tracking of who redeemed what, when, and where—giving clients richer customer data, higher conversion rates than email, and the ability to optimize offers and drive sales.

TTAG Systems

Armen Matosyan

Chief Innovation Officer