Case Study: SPIN achieves expansion to 62 cities and 1M+ rides with Twilio IoT

Spin Expands to 62 Cities Using Twilio Iot

Spin, founded in San Francisco in 2016, operates a fast-growing electric scooter network that logged more than 1 million rides across 62 US cities. To scale that fleet reliably, Spin needed robust connectivity to monitor and control thousands of scooters in real time—preventing loss and theft, meeting rider demand, and staying compliant with local regulations.

Twilio IoT provided a single global SIM, pay-as-you-go pricing, and broad network coverage plus tools for remote provisioning, monitoring, and control, enabling riders to find and unlock scooters quickly. The solution simplified device onboarding, reduced operational overhead, improved fleet readiness and regulatory reporting, and let Spin scale rapidly while saving time and money.

SPIN

Benny Wong

Chief Technology Officer