Case Study: SchoolCloud achieves faster, fully automated virtual parents’ evenings with Twilio

Schoolcloud made in-person parents’ evenings a thing of the past—here’s why we’re never going back

SchoolCloud, an edtech company that helps schools streamline scheduling and parent-teacher conferences, needed a way to replace in-person parents’ evenings when COVID-19 shut schools down. Working with Twilio and its Parents’ Evening solution, SchoolCloud set out to create a virtual experience that could tightly control meeting times and fit into schools’ existing workflows.

Twilio helped SchoolCloud launch a virtual parents’ evening in just one week using Twilio’s Quick Deploy ReactJS Video App as a foundation. The result was rapid adoption and major scale: the platform reached 1 million participant minutes quickly, then 5 million, and by August 15 million; today it supports more than 6,000 schools and over 200 million participant minutes, with higher attendance and more efficient, on-time consultations.

SchoolCloud

Marcus Fields

Founder