Case Study: Salesmsg supports 2 million monthly messages with Twilio

Salesmsg supports 2 million messages a month with Twilio

Salesmsg, a company providing a two-way business texting platform, faced the challenge of needing a highly stable and adaptable communications service to support its ambitious growth and reliably reach customers. They turned to the vendor Twilio and its programmable messaging APIs to build a robust foundation for their service.

By implementing Twilio, Salesmsg built a reliable platform that improved message deliverability through features like Trust Hub for carrier compliance. The solution supported their growth, enabling them to handle 2 million messages monthly and achieve a nearly negative net churn rate, which they attribute to high customer satisfaction and dramatic increases in sales for their users.

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