Case Study: QuoteWizard restores phone service in hours and saves $3K+/month with Twilio

Quotewizard Replaced Years of Legacy Hardware Investment in Hours with Twilio Voice

QuoteWizard, a Seattle-based lead marketplace that helps consumers get competing insurance quotes and connects over 7,000 agents with more than 1M leads monthly, faced a critical outage when their legacy telephony provider took IVR and lead-generation systems offline for days. With real-time phone connections driving revenue, they urgently needed a dependable replacement to restore service.

Instead of waiting on the provider, QuoteWizard rebuilt their telephony on Twilio Programmable Voice and IVR, deploying a tested replacement in four hours using ColdFusion and integrating it into their web interfaces. The new solution restored lead flow, scales with volume, dramatically reduced downtime, and immediately cut telephony costs by more than $3,000 per month.

QuoteWizard